Rental Arrears Assistance Programs Available
March 31, 2026The 2025-2026 HEAP Cooling Assistance Benefit is scheduled to open on
April 15, 2026. If you are eligible, you may receive one HEAP Cooling
Assistance benefit per applicant household for the purchase and installation
of an air conditioner or a fan to help your home stay cool. In circumstances
where an air conditioner cannot be safely installed, a fan will be provided. Only one air
conditioner or fan, not to exceed $800 with installation for a window, portable air conditioner,
or fan and not to exceed $1,000 for an existing wall sleeve unit, will be provided per applicant
household. No additional HEAP cash benefits are available. For more information and to
apply, please visit OTDA’s website or your local Department of Social Services.
The Public Benefits Unit provides legal assistance to persons who experience problems with public benefits
programs that are administered by the local Departments of Social Services, including:
Welfare (TANF and Safety Net)
Medicaid
Food Stamps (SNAP)
Child Care Assistance
HEAP
Emergency shelter for the homeless
Unemployment insurance appeals and overpayments
Other emergency assistance programs
We also assist low-income households in establishing Supplemental Needs Trusts to eliminate the Medicaid
spend-down and assist homeless families in obtaining rent supplements from DSS to enable families to leave
the shelters or retain permanent housing. Nassau residents can call 516-292-8100, and Suffolk residents can
call 631-232-2400.